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    Frequently Asked Questions about our Soap

    Are your Products Organic?

    Yes. All our products are 100% Organic

    What Does Organic Mean?

    An Organic product is one which has been created using only natural ingredients. We don't use any chemicals or man made ingredients in our soaps so instead of drying out your skin they leave it feeling moisturised and refreshed. It also means that they won't have a chemical smell to them and instead they have a range of natural Thai scents.

    Are your Products Vegan Friendly?

    Yes. No animal are harmed in the making of our products, there are no animal based ingredients in any of our products and none of our products are tested on animals. Although we have been known to use soap to wash the family dog sometimes when he really smells, but he enjoys it!

    Where do you Ship To?

    Our shipping centre is based in England and we can deliver anywhere in the UK within 1-2 working days. We also ship worldwide and delivery times are typically as follows: EU typically 2-3 working days.  US within 4 working days.  Australia within 4 working days.  Rest of the World up to 6 working days.

    For more detail visit our UK shipping and Global shipping pages.

    What is Natural Soap?

    Natural soap means the soap has been created using only natural ingredients including oils, butters, emollients and vitamins.  We love to use olive oil, coconut oil and peppermint oil in our soaps alongside others and you can rest assured that none of our soaps contain any chemical nasties. 

    What is the Best Use for Your Soap?

    The soap is best used on your skin, both body and face, it can be used simply to moisturise and refresh skin but is also very good for skin conditions and sensitive skin. The soap can also be used for hair and the lather is thick enough to be used for shaving. The soaps can also be used as paperweights or bathroom decorations but we recommend opening them and getting them wet!  For more information on how natural products can help your skin care regime swing by our natural skin care blog.

    What Ingredients are used in your soaps?

    All the ingredients used in our soaps are registered on the International Register of Cosmetic Ingredients (INCI) and are approved under EU cosmetic law, so you know they are produced to the highest standards.  The full list of ingredients can be found here.

    Where are your soaps made?

    All our soaps are handmade in Chiang Mai in Northern Thailand from one small family run factory. 

    Are your soaps cruelty free?

    Yes, none of our products are tested on animals at any time.

    Is your packaging recyclable?

    Yes, each soap is wrapped in Thai newspaper with a coloured design printed on it and can be recycled.  

    For any other questions you can email us using the details below, or contact us on Twitter or Facebook.  To see more of our handmade soaps come by our homepage.